Boomer Tech Help
"Creating a new kind of Tech Help: Built on HUMAN CONNECTION"
I've received hundreds of calls from my parents beginning with "Can you help me (insert personal tech support question here)". At first, I thought it was cute. Then 15 years later, I realized there was a problem. My parents are smart, incredibly resourceful, and have rich life experiences. Yet, when it comes to digital technology, they are quite frankly helpless.
The digital age is here, and you may have noticed advanced technology making its way into your everyday life. Physical mail and newspapers were first. Then millennials forced meetings and dating into smartphones. Now, we're working from home and soon we will be invited to live part of our lives in a digital realm. I know, it is weird... and it is coming.
Digital Technology contains a language. And languages are best learned at a young age. So I have empathy for people who did not grow up with digital technology as their first language. Luckily as personal tech evolves it is becoming easier to use. You don't need to learn code to send an email. Digital technology is a convenient tool, and learning how to use it will simplify your life.
That's where I can help you as a patient "Geek Squad" alternative. You may also consider me a "Tech Tutor" or "Tech Concierge." See below some common personal tech blind spots that I work with you to illuminate. Everything from Home-Wifi set up, to helping you master your smartphone and even learning about blockchain-enabled technology. It's time you learn how to navigate the digital world.
Wifi Setup
Smart Speakers / Nest Audio
Voice Activated Lights
Home Office Setup
Smart Phone Optimization
Digital Wellbeing
Password Management
File Management
Video/Photo Editing
Music Streaming
Zoom / Home Office
Crypto
Helpful Apps / A.I.
Joshua Mesnik
Concerned Son of Boomers
My Credentials
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Bachelor's Degree - Florida State University (Advertising)
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4 years of work experience in education
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Member of founding team that built a non-profit education program ("The QUESTion Project") now in over 20 schools serving tens of thousands of high-school students - https://openfutureinstitute.org/
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Technology Analyst - DefiBoost
Apps and Websites
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Assistant (Siri, Google, Alexa)
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Chat (WhatsApp, iMessage, Google Chat, Discord, Telegram)
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File/Media Storage - (Dropbox, iCloud, Google Drive/Photos)
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Google Suite - (Gmail, Drive, etc) / Microsoft Email Clients - (Outlook, 365)
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Maps (Google Maps, Apple Maps)
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Microsoft Office Suite - (Word, PowerPoint, Excel)
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Music Streaming - (iTunes, Spotify, Pandora)
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Photo Editing - (Affinity/Adobe Photoshop/Canva)
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Social Media (Facebook, Instagram, TikTok)
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Video/Audio Editing - (iMovie, MovieMaker, Divinci, Final Cut ProX, Twisted Wave)
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Video Chat - (Zoom, Skype, Google Hangouts)
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Video Streaming - (Xfinity, Netflix, Youtube)
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Website Builders - (Wix / Squarespace)
Tech Literacy
"Before you call your kids..."
Boomer Tech Help
Smart Home
Wifi Setup
Ok, your home wifi is slow. Or you just moved. Or you want to get faster video loading on your streaming services. I'll help you find the right hardware, the right wifi plan, and help you set it up.
Home Office Setup
Printer help? New computer to set up or an old one to make faster? Looking to buy a new device? Needing help with installing/updating new software? Let's get you situated with printers and computers running at full speed.
Smart Speakers / Nest Audio
How fun would it be to press a button and hear music played across your entire home? No need for wiring speakers into your walls and a complicated stereo setup. All you need is the right smart speakers (Google/Siri/Alexa/SONOS) and wifi.
Smart Phone Optimization
Make your phone work for you. Clearing storage, managing photos, organizing apps... I get it, you just want the thing to be able to make a call and send a text. But there is so much that supercomputers can help you with. Reminders, voice commands, music... Your phone is meant to make your life easier.
Voice Activated Lights
"Hey, Google, kitchen lights to 50 percent. Hey Google, bathroom light to orange, Hey Google, bedroom lights off." I say these things every day, So can you, no matter what robot you talk to.
Digital Wellbeing
A strong "digital immune system" will protect you from viruses and unwanted interactions. Aside from the bad actors, digital tech is designed by corporations to get your attention. And your attention is valuable. I will help you eliminate unnecessary notifications, reduce screen intensity, and teach you how to reign in your tech so you can have a healthy relationship.
Tools
Password Management
The average boomer has wasted 1-3 years of their life looking for passwords. We can't get that time back. But we can use secure, efficient applications to manage your passwords. Trust me with this one, please.
Video/Photo Editing
Everyone and their mother is a digital artist now. Join the party! It's fun to be able to edit the home video you took or crop the photo you want to print. And good news: The latest apps are designed for children.
File Management
The average boomer calls their children 10-20 times a year about a large file. How do I send it, how do I open it, where did it go? I'll show you how to back up your files, how to use cloud storage, and we won't lose your photos, I promise.
Music Streaming
Remember when your music library took up a room? Now it is everywhere and nowhere at all. Trippy. What once bought you a CD now gives you access to the world's music library. Let's get you plugged into the right app and listening to your favorite music.
Maybe you got a head start on this one, but if email frustrates you, I understand. Microsoft Outlook is one of the most frustrating applications in this quadrant of the Milkyway. Let's get your account(s) in order, your storage freed up, and your email filters set right to start.
Zoom / Home Office
Are you working from home or using zoom often to meet? Let's set up your digital home office to get you plugged into the right apps, you'll be talking to screens in no time.
Education
Blockchain
Google consolidated all the world's news into one app. Email did the same with your mail. One day, all your assets will be held and accessible on the same app. It's called a digital wallet... There is a lot to learn about blockchain-enabled technology. I cannot offer investment advice, but I can teach you how the tech works and the apps available for you to use.
Helpful Apps / A.I.
It's true, there is an app for everything, and robots are here to help you. Did you know you can take a picture of a leaf and an app will tell you what tree it's from? Did you know you can save your parking location in google maps? Or verbally make a note for yourself while you drive? Together we will build out a menu of apps that will work for you.
Tech Literacy
Digital technology evolves quickly and with so does it's vocabulary. Your technology can't help you if you don't know how to ask it to, or where the freakin' button is. I'll teach you the fundamentals of "user-friendly" products that are designed to improve your quality of life.
Contact
Would you like to learn more?
Reach out and let me know how I can help.
Email: Josh@BoomerTechHelp.com